Who do I contact for sewer questions?
Contact the Metropolitan Sewer District by clicking the button below or calling at (513) 244-1300. Metropolitan Sewer District
FAQ Topic: Water Works
Why do I have a minimum bill every month even if I do not use any water?
Indian Hill Water Works and other water providers often have a minimum bill to cover the cost of replacement and maintenance of the necessary assets for safe drinking water delivery to your residence or business. There is still a cost to provide this essential service to you, our customer, even when no water is used. … Continued
What do I do with my water when I am a snowbird/gone for an extended time?
To stop billing while gone, call the office to have a technician turn the water off at the street. Upon returning, again call the office and schedule the water to be turned back on and billing will resume. It is also a good idea to be present when the water service is restored to verify … Continued
Who is responsible for the repair to the water lines coming into my house?
Indian Hill Water Works maintains the water lines from the street to the meter. Homeowners are responsible for the lines from the meter to the house.
What should my water hardness be?
Indian Hill Water is naturally hard, but is softened at the treatment plant to between 8.77 and 9.94 grains per gallon (gpg), this is equal to 150 -170 parts per million (ppm). The water hardness leaving the facility is increased slightly in the summer as a large volume of water is used for irrigation purposes.
Who do I contact for water issues?
During Business Hours – Contact the Water Plant at (513) 831-3885 After Business Hours – Contact the Rangers at (513) 561-7000
How do I pay or view my water bill?
You can pay or view your water bill by clicking the button below. Pay or View Bill
Who do I write my check to for payments?
Checks should be made payable to “Village of Indian Hill”.