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Call the office at (513) 561-6679 to discuss payment plan options to avoid disconnection. Please do this before your water is shut off, once your water is shut off it cannot be turned back on without full payment of the outstanding bill along with an additional $50.00 shut off fee.

Your bill is calculated based on your water usage. Has your usage increased? Do you have a toilet running? A faucet leaking? Have you noticed any wet spots in your yard? Please call the office at (513) 561-6679 and schedule a leak check.  There is no charge for this service.

There is not a discount on the water used for filling your pool, but you will not be charged additional sewer charges if they apply.  Please advise the office at (513) 561-6679 if you fill a pool, so your account can be noted.

Please call the office at (513) 561-6679 and schedule a time to have a technician turn off your water for repair.

To start or stop service, call Water Works Billing at (513) 561-6679, Monday - Friday, 8:00 am - 5:00 pm to schedule a final reading.

Fire hydrants are opened and flushed after a water main break in an effort to remove the bulk of the entrapped air for the water main before it enters your home. A failure to remove this entrapped air can cause more water main breaks and a multitude of other problems. In certain cases, they must...

Cloudiness is generally caused by air in the lines. Air gets in the lines when there is a break or repair and simply has to work itself out of the system. To get the air out of the lines, run the highest cold water fixture in your home until it stops sputtering. A clear drinking...

Stormwater runoff is rain or melted snow that is not absorbed into the ground, used by plants, or evaporated into the atmosphere. The public storm sewer system in Indian Hill collects and conveys stormwater runoff to the Little Miami River. Stormwater is not cleaned and processed at a treatment plant before it outlets to an...

You can reach us by phone, email, or in person at our office during business hours. Visit our website for the latest contact details.

Property boundaries and ownership details can be viewed on Cincinnati Area Geographic Information System (CAGIS) interactive GIS Mapviewer or the Hamilton County Auditor website.

GIS data updates vary by dataset. Some layers, such as parcels, streets or address points, are updated quarterly, while others, like aerial imagery, may be updated annually or as new data becomes available.

The GIS Department provides mapping and spatial analysis services to village staff, supports public works and planning, maintains geographic data, and ensures accurate and up-to-date maps for staff and the community.

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