What if I see or hear a coyote?
Coyotes live in Indian Hill. Please do not call the Rangers if you see or hear a coyote. Only call 911 if it’s an emergency such as a pet or person being threatened or attacked.
Archives: FAQs
What do I do if I found a lost pet?
The Rangers do not have the ability to house lost pets, however, we do have a device to check for microchips. Please call (513) 561-7000 for more information.
How do I get a green or blue address sign for my mailbox?
For more information on the Madeira & Indian Hill Joint Fire District Address Sign program, click the button below or call (513) 561-7926. MIHJFD Address Signs
How do I get a copy of an accident/crash report?
You can request a copy of an accident/crash report from the Ohio Department of Public Safety by clicking the button below. Ohio Department of Public Safety
How do I get a copy of an incident report?
To get a copy of an incident report, please submit a public records request by clicking the button below. Submit Public Records Request
How do I send my home alarm directly to the Rangers?
To learn more about the Rangers alarm monitoring program, please click the button below. Rangers Alarm Monitoring
I had a leak, is it possible to have my bill adjusted?
Per Indian Hill Ordinance, we can issue a maximum one time credit of $250.00 toward an underground leak repair. The leak needs to have been an underground issue that caused the high bill, and must have a receipt for a documented repair performed by a plumber to receive the credit. Irrigation system leaks are not … Continued
Who do I contact for sewer questions?
Contact the Metropolitan Sewer District by clicking the button below or calling at (513) 244-1300. Metropolitan Sewer District
Why do I have a minimum bill every month even if I do not use any water?
Indian Hill Water Works and other water providers often have a minimum bill to cover the cost of replacement and maintenance of the necessary assets for safe drinking water delivery to your residence or business. There is still a cost to provide this essential service to you, our customer, even when no water is used. … Continued
What do I do with my water when I am a snowbird/gone for an extended time?
To stop billing while gone, call the office to have a technician turn the water off at the street. Upon returning, again call the office and schedule the water to be turned back on and billing will resume. It is also a good idea to be present when the water service is restored to verify … Continued