Who is eligible to participate in recreational programs?
Residents of the Village of Indian Hill and Indian Hill School District, as well as students who attend Cincinnati Country Day School are eligible to participate in recreational programs.
Archives: FAQs
I’m on the waiting list for a recreation program. When will I find out if you can accommodate my child?
If a spot opens up, you will receive an email from the Rec 1 system with a link to finalize registration. You will also receive a follow up call or email from the Recreation Program Manager.
How do I register my child for recreational programs?
You can register for programs by visiting REC1. To register for programs, you must have a recreation account in the system. Please do not create a duplicate account if you have one and forget your password, simply click reset password. How To Set Up Your REC1 Account How to Register for a Program Select the … Continued
How can I learn more about the recreational sports and programs that are offered?
There are several ways to explore current rec sports, camps and programs offered by the Recreation Commission. Visit the Programs section of our website Download the Village Bulletin Browse our online catalog
I can’t pay my water bill, what should I do?
Call the office at (513) 561-6679 to discuss payment plan options to avoid disconnection. Please do this before your water is shut off, once your water is shut off it cannot be turned back on without full payment of the outstanding bill along with an additional $50.00 shut off fee.
What would make my water bill so high?
Your bill is calculated based on your water usage. Has your usage increased? Do you have a toilet running? A faucet leaking? Have you noticed any wet spots in your yard? Please call the office at (513) 561-6679 and schedule a leak check. There is no charge for this service.
Is there a discount for filling my pool?
There is not a discount on the water used for filling your pool, but you will not be charged additional sewer charges if they apply. Please advise the office at (513) 561-6679 if you fill a pool, so your account can be noted.
I need to make a repair and need my water turned off, what should I do?
Please call the office at (513) 561-6679 and schedule a time to have a technician turn off your water for repair.
How do I stop/start my water service?
To start or stop service, call Water Works Billing at (513) 561-6679, Monday – Friday, 8:00 am – 5:00 pm to schedule a final reading.
Why is a fire hydrant running on my street?
Fire hydrants are opened and flushed after a water main break in an effort to remove the bulk of the entrapped air for the water main before it enters your home. A failure to remove this entrapped air can cause more water main breaks and a multitude of other problems. In certain cases, they must … Continued